Cancellation and refund Policy
- 5 to 30 days prior to arrival: For any cancellations received 5 to 30 days prior to arrival, 50% of the full amount will be charged (there will not be any refund of the 50% deposit the guests have paid).
- The refund amount will be credited to your account within 21 days
- 0-5 days prior to arrival: Any cancellation received in 0 to 5 days prior to arrival will be charged 100% of the total amount of the stay.
- Reducing the duration of stay: Any reduced stays whilst at the Retreat will still incur a cost of 100% of the total price; there will be no adjustment for early departure
- No Show: No shows will incur a charge of 100% of the full amount.
